Your Responsibility to Review This Agreement
This Agreement governs your use of the ELITEVISA website and all services provided by ELITEVISA. It supersedes any prior agreements, understandings, or communications—whether written or verbal—regarding our services, content, and support.
This Agreement applies to all users of our services, including clients, prospective clients, and individuals receiving assistance from ELITEVISA support staff.
Updates to Terms
ELITEVISA reserves the right to update or modify this Agreement at any time, without prior notice. The most current version will always be available on our official website: www.theelitevisa.com.
It is your responsibility to review the Agreement periodically. By continuing to use our services after any updates, you are agreeing to be bound by the revised terms.
Additional Terms
Certain services may be subject to additional terms and conditions specific to that service or jurisdiction. Where applicable, those additional terms will be clearly communicated to you and are considered an extension of this Agreement.
Site Content, Updates, and Communication
Changes to Content and Services
ELITEVISA is committed to providing helpful and up-to-date information to support your immigration preparation. You acknowledge that ELITEVISA reserves the right—without obligation or prior notice—to edit, update, remove, or modify any content, materials, or features on its website or in its communications and support materials, at its sole discretion.
Acceptance of Updated Content
From time to time, ELITEVISA may update information, guidance, or materials related to its services. If you choose not to accept or review the most recent updates, you may not receive the full benefit of the service. ELITEVISA shall not be held responsible for any issues arising from your decision not to accept such updates.
Consent to Electronic Communication
By engaging with ELITEVISA, you consent to receive communications electronically—including agreements, notices, service updates, and other information—via email or other digital platforms. These communications satisfy any legal requirement that information be provided in writing.
Video and Remote Communication Consent
You acknowledge and consent that ELITEVISA may use video meetings, voice calls, and electronic messaging (e.g., email, WhatsApp, etc.) to communicate with you during the course of service delivery. These communications are intended for preparatory, non-legal, and administrative purposes only. ELITEVISA bears no responsibility for the content, accuracy, or outcome of such conversations, and all information shared should be confirmed with your appointed solicitor where legal matters are involved.
Legal Eligibility and User Responsibilities
Age Requirement
To use ELITEVISA’s services, you must be at least eighteen (18) years old. By engaging with our services—whether through email, phone, messaging apps, or any other form of communication—you confirm that you meet this age requirement. Our services are not intended for anyone under the age of 18, and especially not for children under 13.
Compliance with Laws
You agree to use ELITEVISA’s services only in accordance with all applicable local, national, and international laws and regulations. This includes, but is not limited to, immigration rules, data privacy laws, and any regulations relevant to your specific country or immigration case.
Use of Services
You must not use ELITEVISA’s services for any unlawful, misleading, or unauthorized purpose. You are responsible for the accuracy of all information you provide to us and for ensuring that your use of our services does not violate any law or third-party rights.
Communications and Confidentiality
As ELITEVISA does not provide account-based access or client logins, you are responsible for maintaining the privacy and security of any communications you send to or receive from us—such as through email, WhatsApp, or other messaging channels. We strongly recommend you take reasonable steps to protect sensitive information and inform us immediately if you suspect any unauthorized access or misuse of your data.
Compliance with Applicable Laws
It is your responsibility to ensure that your use of ELITEVISA’s services complies with all laws, regulations, and rules applicable to you, based on your location, immigration status, and any other relevant circumstances.
ELITEVISA reserves the right to refuse services to any individual or organization if, in our sole discretion, such use would violate any legal or regulatory requirement or conflict with our internal policies. We may also, without notice, limit or restrict access to our services in certain regions or jurisdictions where providing services would be inappropriate or restricted by law.
If this Agreement or any part of ELITEVISA’s services is prohibited in your jurisdiction, you agree not to use or access our services in any manner.
Termination of Services and Code of Conduct
Termination of Access
ELITEVISA reserves the right to suspend or permanently terminate your access to its services at any time, with or without cause or notice. While we aim to support all users fairly, we may restrict or discontinue service at our sole discretion, particularly in cases where user behavior violates our standards, disrupts operations, or compromises our team’s ability to work safely and respectfully.
User Responsibilities and Acceptable Conduct
To ensure a safe and efficient experience for all users, you agree to conduct yourself in accordance with the following terms when engaging with ELITEVISA services, including communication via email, phone, or any other platform:
You agree not to:
- Modify, copy, share, or exploit any materials or service processes provided by ELITEVISA unless explicitly permitted.
- Overload, disrupt, or interfere with the functioning of our systems or internal operations.
- Attempt to access confidential areas, data, or systems that you are not authorized to use.
- Use automation tools (e.g., bots or scrapers) to extract or interact with any ELITEVISA materials or communications.
- Impersonate another person or misrepresent your identity, case details, or immigration status.
- Use threatening, abusive, or disrespectful language towards ELITEVISA staff or third-party solicitors we introduce.
- Solicit or share sensitive personal information in an unsafe or unauthorized way.
- Transmit any form of malware, harmful code, or content intended to damage systems or steal information.
- Submit or share false, misleading, fraudulent, or offensive content.
- Use ELITEVISA communications to promote, advertise, or solicit goods or services unrelated to your immigration matter.
- Participate in any conduct that is illegal, discriminatory, or violates applicable immigration or data privacy laws.
- Engage in activities that could harm the reputation, integrity, or operation of ELITEVISA or any third-party professionals we work with.
Prohibited Content and Communications
You must not send, store, or transmit any content or material through our communications channels (including email, messaging apps, and file uploads) that:
- Infringes on intellectual property rights.
- Is racist, sexist, hateful, pornographic, or otherwise offensive.
- Encourages or facilitates unlawful, deceptive, or fraudulent conduct.
- Harasses or endangers others, particularly minors or vulnerable individuals.
- Contains viruses or any software designed to disrupt or compromise systems.
Compliance and Enforcement
You are responsible for ensuring your use of ELITEVISA services is lawful and compliant with this Code of Conduct. We reserve the right to investigate any violation and take appropriate action, including refusal of service or legal reporting if necessary.
If you have questions or concerns about what is acceptable, please contact us directly. Respect for our process and team allows us to continue providing efficient, high-quality support to all clients.
Third-Party Content and External Links
As part of the services we provide, ELITEVISA may share links or refer you to external websites, service providers, or resources for informational or convenience purposes. These may include, but are not limited to, government portals, visa-related agencies, law firms, or third-party products and services that could be relevant to your immigration journey.
Please note the following:
- ELITEVISA is not responsible for third-party content: Any website, service, or content you access outside of ELITEVISA’s official communications (including links we may provide) is not under our control. We do not manage or verify the accuracy, reliability, legality, or quality of third-party content, nor do we endorse any third party unless explicitly stated.
- Interactions with third parties are at your own discretion: If you choose to engage with any external service providers or third-party platforms—whether for legal advice, document services, or immigration updates—you do so at your own risk and under that provider’s terms and conditions.
- We are not liable for external outcomes: ELITEVISA shall not be held responsible for any damage, loss, delay, or issue arising from your use of third-party websites, services, or content, even if those were accessed through a link or referral we provided.
- Advertising and Promotions: If you come across any promotional content or advertisements related to external services, either through ELITEVISA communications or referrals, your interactions with those third parties are your own responsibility. ELITEVISA does not manage or guarantee any outcomes related to third-party offerings.
ELITEVISA Is Not Responsible for External Websites, Content, or Services
As part of our communication or service process, ELITEVISA may provide you with links, references, or suggestions related to external websites, service providers, or online content. These may include government portals, visa application platforms, travel services, legal providers, or informational materials that we believe may be useful to your immigration or relocation process.
Please carefully note the following:
- External interactions are your responsibility: Any communication, engagement, or transaction you may have with third-party websites, advertisers, or services—whether discovered through ELITEVISA’s website, email, or communications—is strictly between you and the third party. Your participation is subject to that party’s terms, and we do not assume responsibility for the outcome.
- ELITEVISA does not control or guarantee third-party content: External websites or resources (“Third Party Sites”) and their content (“Third Party Content”) are not operated or maintained by ELITEVISA. This includes, but is not limited to, images, videos, documents, software, policies, services, or information found on those platforms. We are not liable for the accuracy, legality, or reliability of any such content.
- No endorsement is implied: The presence of a link, referral, or suggestion does not imply an endorsement, partnership, or guarantee. ELITEVISA does not monitor or control third-party practices, and we do not make any warranties about their services or outcomes.
- We are not liable for third-party issues: You agree that ELITEVISA is not responsible for any damage, loss, inconvenience, or issue—direct or indirect—that may result from your interaction with any third-party website or service, even if that party was mentioned or linked through our platform.
Intellectual Property: Ownership and Acceptable Use
1. Ownership of Content
All content on the ELITEVISA website and services, including text, documents, graphics, design, layout, software, and any other materials (“Copyrighted Content”), is the property of ELITEVISA or its content contributors. This includes immigration consultants, affiliated professionals, and other third-party content providers. These materials are protected by intellectual property laws, including copyright and trademark laws, both in Vietnam and internationally.
You do not acquire any ownership rights by simply viewing, accessing, or using the site or services.
2. Limited Use of Materials
Unless specifically permitted in writing by ELITEVISA or the original content owner:
- You may not copy, reproduce, modify, translate, publish, distribute, or publicly display any part of the ELITEVISA platform or its materials.
- Materials provided to you during consultations or services (including interview preparation documents or legal guidance) are for your personal use only and may not be shared, republished, or distributed to third parties, except as needed to legal advisors or regulatory authorities.
3. Use of Trademarks
All trademarks, logos, service marks, and brand elements shown on the ELITEVISA platform—including the ELITEVISA name, logo, and visual identity—are the exclusive property of ELITEVISA or its partners (“Trademark Content”).
- You may not use our trademarks or branding to promote other services, create confusion, or imply any false association.
- Use of any ELITEVISA trademarks without prior written permission is strictly prohibited.
- All third-party trademarks that appear on our site are the property of their respective owners and are used in accordance with applicable laws.
4. License to Use the Site
Unless you are an officially registered partner or consultant working with ELITEVISA under a signed agreement:
- You are granted a limited, personal, non-commercial, non-transferable license to use our site and services.
- You may not download (other than standard browser caching), modify, reverse engineer, resell, or use data-mining tools on any part of our website or services.
- You may not copy or reuse any materials, documents, or structure of the site for any commercial or competitive purpose.
5. Linking to ELITEVISA
You may link to our homepage, provided the link:
- Does not misrepresent your relationship with ELITEVISA,
- Does not portray ELITEVISA in a misleading or negative manner, and
- Does not use our logos or design elements without written permission.
We reserve the right to revoke this permission at any time.
User-Generated Content: Your Rights and Permissions
At times, ELITEVISA may invite you to participate in blogs, discussions, surveys, promotions, or similar features. As part of these activities, you may be given the opportunity to submit content to us—such as text, images, graphics, audio, or other materials (collectively referred to as “User Content”).
1. Your Rights to Share
By submitting User Content to ELITEVISA, you confirm that:
- You either created the content yourself and fully own the rights to it, OR
- You have received permission from all parties involved or appearing in the content, including any collaborators, contributors, or rights holders.
You warrant that your submission of User Content does not infringe the rights of any third party, and that ELITEVISA will not be held liable for any issues arising from its use.
2. License to Use
By submitting User Content, you grant ELITEVISA a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license to:
- Use, copy, publish, modify, translate, distribute, broadcast, display, perform, and create derivative works from your content,
- In any form and across all media formats (existing now or developed in the future),
- For any purpose, including commercial use, marketing, and promotion.
You also agree that ELITEVISA may:
- Use your name, likeness, and any persona associated with the User Content,
- Share or sublicense your User Content with third parties or service providers.
You waive any right to claim royalties or other compensation from ELITEVISA for the use of your User Content.
3. Use of Ideas and Feedback
Any suggestions, concepts, or ideas you provide through User Content may be used by ELITEVISA without restriction. This includes for the development of new services, marketing strategies, or any other business purpose.
4. Visibility and Attribution
You understand that your User Content may be made publicly accessible on ELITEVISA’s platform and other platforms across the internet. You also agree to waive any “moral rights” or rights to be credited, including if the content is changed in a way you may not personally agree with.
5. Your Responsibility
You are solely responsible for the tools and technology required to access and use our services (e.g., devices, browsers, internet access). ELITEVISA is not liable for any limitations in your equipment or connectivity.
Legal Conditions
Limitation of Liability
At ELITEVISA, we strive to provide accurate, reliable, and secure services. However, by using our Site and Services, you acknowledge and agree to the following limitations:
- Third-Party Content and Sites: ELITEVISA is not responsible for the content, accuracy, or availability of third-party websites or materials (“Third Party Sites” or “Third Party Content”) that may be linked to or from our Site or Services. This includes content shared or posted by users, partners, or any third parties.
- User and Officer Conduct: ELITEVISA is not responsible for the actions or conduct of any user or Officer, whether such actions occur online or offline.
- Technical Issues: We assume no responsibility for any technical issues, including but not limited to system errors, interruptions, delays, communication failures, unauthorized access, or issues related to internet or mobile networks, servers, software, or hardware. This includes any resulting data loss or damage to devices.
- Interpersonal Interactions: ELITEVISA and its affiliates, agents, partners, and service providers are not liable for any loss, damage, personal injury, or death that may result from your use of the Site or Services, any content shared on the platform, or any interactions between users and/or Officers—whether these occur via the platform or in person.
By using ELITEVISA’s Site and Services, you accept these terms and understand that you use the platform at your own risk.
Copyright Policy
At ELITEVISA, we respect the intellectual property rights of others and expect our users to do the same.
If we determine, at our sole discretion, that a user has infringed on the intellectual property rights of others, we reserve the right to suspend or terminate that user’s account or access to our services without prior notice.
Reporting Copyright Infringement
If you believe that your copyrighted work has been used or reproduced on our Site or Services in a way that constitutes copyright infringement, please contact our designated Copyright Agent with the following information:
ELITEVISA – Copyright Department
Address: [Insert Address]
City: [Insert City]
State/Province: [Insert State or Province]
Postal Code: [Insert Postal Code]
Country: [Insert Country]
By Email: [Insert Support Email]
By Phone: [Insert Phone Number]
Please include in your notice:
- A description of the copyrighted work you believe has been infringed;
- The URL or location on our platform where the alleged infringement occurs;
- Your contact information (name, address, telephone number, and email);
- A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law;
- A statement, made under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.
Disclaimer – For Educational Purposes Only, Not a Substitute for Professional Legal or Immigration Advice
The content provided on the ELITEVISA website and through our services is for informational and educational purposes only. It is not intended to be, and should not be considered, legal advice or a substitute for advice from a qualified and licensed immigration or legal professional.
ELITEVISA is not a law firm, legal practice, or government agency, and is not affiliated with USCIS or any immigration authority. Our Officers are not lawyers and do not provide legal services or legal advice.
We strongly recommend that you consult with a licensed attorney or authorized immigration advisor for any questions or decisions related to your immigration process, visa application, or legal situation.
In addition to all other disclaimers stated in this Agreement, ELITEVISA and its third-party providers, including any Officers, disclaim any liability for any loss, claim, or outcome related to the use of information or content shared via the Site and Services.
By using ELITEVISA’s Site, Services, or speaking with any Officer or chatbot, you do so voluntarily and at your own risk. You are solely responsible for how you use the information and for any decisions or actions you take based on it.
ELITEVISA makes no guarantees regarding the outcome of any visa or immigration application and does not promise that any specific result will be achieved.
